Visiting a Patient
RAGEC warmly welcomes families, caregivers and visitors. We understand the important role loved ones play in supporting patients throughout their treatment and recovery.
To provide a safe, respectful and comfortable environment for everyone, we kindly ask visitors to follow our hospital visiting guidelines and cooperate with our healthcare team during every visit.
Visitor guidelines may be updated periodically according to hospital safety requirements and Ministry of Health recommendations.
Visitor Guidelines At A Glance
Your visit helps support our patients during recovery. Please follow these simple guidelines to ensure a safe and pleasant environment for everyone.
Public Entrances
Visitors should enter and leave only through designated public entrances during approved visiting hours.
- Use designated entrances only
- Follow hospital security instructions
- Respect visiting hours
Visitor Access
Visitors are welcome while ensuring patient privacy, comfort and uninterrupted medical care.
- Respect staff instructions
- Limit visitors when requested
- Maintain a quiet environment
Health & Safety
Please avoid visiting if you are feeling unwell or have symptoms of any infectious illness.
- Stay home if sick
- Practice hand hygiene
- Follow infection prevention measures
Visitor Journey
Following these simple steps helps create a safe, comfortable and respectful environment for every patient, visitor and healthcare professional.
Before Your Visit
Please ensure you are well before coming to the hospital.
- Do not visit if you have fever or respiratory symptoms.
- Wash your hands before entering.
- Bring only essential belongings.
- Confirm visiting hours before travelling.
Entering the Hospital
Our staff will guide you during admission and visiting procedures.
- Use designated entrances.
- Follow security instructions.
- Respect patient privacy.
- Keep noise to a minimum.
During Your Visit
Help us maintain a calm healing environment for everyone.
- Limit the number of visitors.
- Follow nursing staff instructions.
- Avoid disturbing nearby patients.
- Remain only for the permitted duration.
Leaving the Hospital
Thank you for helping us provide a safe environment.
- Leave promptly after your visit.
- Use designated exits.
- Continue good hygiene practices.
- Contact us if you require assistance.
On the Day of Your Visit
These visitor guidelines help us maintain a safe, respectful and comfortable environment for every patient, family member and healthcare professional.
Before arriving at the hospital
Please ensure you are well before travelling to the hospital.
- Do not visit if you have fever, cough, flu symptoms or any contagious illness.
- Wash or sanitize your hands before entering the hospital.
- Check current visiting hours before travelling.
- Bring only essential personal belongings.
Entering the hospital
- Use designated public entrances.
- Follow directions provided by hospital staff.
- Respect patient confidentiality and privacy.
- Avoid unnecessary movement around clinical areas.
During your visit
- Keep conversations quiet.
- Avoid crowding patient rooms.
- Do not interfere with medical procedures.
- Follow instructions given by nurses and doctors.
- Children should remain under adult supervision.
After your visit
- Leave the hospital promptly after visiting.
- Use designated exit routes.
- Continue good hand hygiene after leaving.
- Contact the hospital if further assistance is required.
Visitor Reminder
- Respect hospital visiting hours.
- Follow all instructions provided by healthcare staff.
- Help us maintain a clean and quiet healing environment.
- Please postpone your visit if you are feeling unwell.
- Your cooperation helps protect patients, families and staff.